Privacy Policy

Last Updated: January 15, 2025

NeoSolid Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://neosolidlabs.pro or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

This information may include:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

You can control cookie preferences through your browser settings or our cookie consent banner.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information. You can request a copy of the personal data we hold about you.

7.2 Data Portability

You have the right to request transfer of your personal data to another service provider in a structured, commonly used format.

7.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

7.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by:

Please note that even if you opt out of marketing communications, we may still send you service-related messages.

7.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or your browser settings.

7.6 Do Not Track Signals

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NeoSolid Labs
Suite 523 182 Corene Gates
Paytonberg, WA 9402
Osaka, Japan

Email: [email protected]
Phone: +6770647001

Registration Number: 48577400

14. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with your local data protection authority.

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